Privacy Policy

1. Information We Collect

When you use TapOutIQ, we collect the following information:

• Account information: Email address, username, and password (stored securely and never readable by us).
• Subscription data: Payment information processed securely by Stripe. We do not store full card numbers.
• Usage data: Pages visited, predictions viewed, and features used to improve our service.
• Forum activity: Any predictions or content you submit to the community forum.

2. How We Use Your Information

We use your information to:

• Provide and improve the TapOutIQ service.
• Manage your account and subscription.
• Send you relevant notifications about events and predictions.
• Respond to customer support requests.
• Prevent fraud and ensure platform security.
• Comply with legal obligations.

3. Information Sharing

We do not sell your personal information. We may share information with:

• Supabase: Our database provider. Your data is stored securely on their infrastructure.
• Stripe: Our payment processor. They handle payment information according to their own privacy policy.
• Law enforcement: When required by law or to protect the rights and safety of our users.

4. Data Security

We use industry-standard security measures to protect your data, including encrypted connections (HTTPS), secure password hashing, and Row Level Security policies in our database. However, no method of transmission over the internet is 100% secure.

5. Cookies

TapOutIQ uses essential cookies to maintain your login session. We do not use tracking or advertising cookies. You can disable cookies in your browser, but this may prevent you from logging in.

6. Data Retention

We retain your account data for as long as your account is active. If you delete your account, we will delete your personal information within 30 days, except where required by law to retain it longer.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your account and associated data.
• Opt out of marketing communications.
• Data portability (receive a copy of your data in a portable format).

To exercise these rights, contact us at TapOutIQofficial@gmail.com

8. Children's Privacy

TapOutIQ is not intended for users under 18 years of age. We do not knowingly collect personal information from minors. If we learn we have collected data from a minor, we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by posting a notice on our website. Your continued use of the Service after changes take effect constitutes acceptance.

10. Contact Us

If you have questions about this Privacy Policy, contact us at TapOutIQofficial@gmail.com